The Hope Exchange


Vacancy post available


Position: Shelter Supervisor

Start date: 1 June 2022

Application Closing date: 20 May 2022

Commencement of Interviews: 23 May 2022

Hours: Night and weekend shifts

Type: Permanent


Commencing 1 June 2022, The Carpenter’s Shop NPC t/a 𝗧𝗵𝗲 𝗛𝗼𝗽𝗲 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝘀 𝗮 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗼𝗿 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘀𝗵𝗶𝗳𝘁𝘀 (nights and weekends) at its Second Phase Residence, Geoff Burton House (GBH).

𝗧𝗵𝗲 𝗛𝗼𝗽𝗲 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗵𝗲𝗹𝗽𝘀 𝘁𝗵𝗲 𝗵𝗼𝗺𝗲𝗹𝗲𝘀𝘀 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀.We improve the lives of those with no other choice but to live on the streets, restoring dignity and facilitating personal growth. Our aim is to reintegrate clients back into society or reunify them with family by providing holistic social care and driving awareness for the cause.

The incumbent’s core responsibilities are to ensure the smooth running and efficient operation of GBH to meet the organisation’s strategic and operational objectives.


𝗞𝗲𝘆 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗔𝗿𝗲𝗮𝘀

Facilitate screening, intake and discharge of shelter clients.

Facilitate life skills education groups.

Maintain professional client relations.

Ensure client adherence to the code of conduct, rules and regulations.

Management and monitoring of shelter operations.

Adherence to relevant health, safety and security requirements.

Perform required administrative duties.


𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲

A qualification in Social Auxiliary Work or Child & Youth Care Work.

Registered with SACSSP.

Excellent communication and interpersonal skills.

Intermediate computer proficiency.

Experience in shelter supervision will be advantageous.

A strong background in, or an understanding of the NPO sector will be beneficial.

Knowledge and understanding of the homeless phenomenon essential.

Strong administration, planning and organizational skills.

Ability to work as a team player.

Action orientated and results driven.

Willing to work shifts – nights and weekends.

𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗖𝗹𝗼𝘀𝗶𝗻𝗴 𝗗𝗮𝘁𝗲

Please quote “SS APR’22” in the subject line, or on any application correspondence.

Email your application in the form of a brief introduction (less than 1 page) with attached CV to 𝗛𝗥@𝘁𝗵𝗲𝗵𝗼𝗽𝗲𝗲𝘅𝗰𝗵𝗮𝗻𝗴𝗲.𝗼𝗿𝗴

The closing date for applications is Friday, 20 May 2022.

Interviews will be scheduled from Monday, 23 May 2022.

Should you not receive any feedback from us within 2 weeks of the above closing date, please consider your application unsuccessful.

𝗧𝗵𝗲 𝗛𝗼𝗽𝗲 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗿𝗲𝘀𝗲𝗿𝘃𝗲𝘀 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘁 𝘁𝗼 𝗽𝗿𝗼𝗰𝗲𝗲𝗱 𝘄𝗶𝘁𝗵 𝗮𝗻 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁.